Need Support?
There are three ways you can report an issue, ask a question, or get in touch…
- Option 1: Shake your phone for the support widget to pop up
- Option 2: Profile > Settings > "Report and Issue" or "Ask a question"
- Option 3: Email support@rapchat.com
Troubleshooting
Song volume is too quiet after uploading
Accounts / Profile
How to edit your profile
How to connect social links?
Subscriptions
How do I update my billing information?
How to cancel your Rapchat Gold Subscription?
How to get a refund?
Community
How do I get verified on Rapchat?
How to get my music on the feature board?
How to use Rapchat voting?
How do I invite friends to join Rapchat?
Why can't I send my DM?
How can I block another user?
How can I remove myself from a collab?
Recording Studio
How do I add or change my track's info?
How do I use the vocal effects?
How to change a song from public to private?
How do I master a song?
How do I master a previously released song?
Beats
How can I get my beats on the app?
Other
Record a Rapchat Promo Video