Unable to access my Gold subscription features

If you are having trouble accessing your Gold subscription features, please try the following troubleshooting steps:

1. Are you an Android user? Please go to your subscription screen and tap on the "Already Gold?" button. This should reset your subscription.

2. Check that your subscription is active: Make sure that your subscription is still active by going to your account settings and looking for your subscription status.

3. Log out and log back in: Try logging out of your account and then logging back in to refresh your account status.

4. Clear your cache and data: Clear your app's cache and data by going to your device's settings > apps > Rapchat > storage > clear cache and data. This may help resolve any issues related to your subscription.

5. Update the app: Make sure that you have the latest version of the app installed. App developers often release updates to fix bugs and improve performance.

6. Contact support: If you have tried the above steps and are still unable to access your Gold subscription features, please contact our support team here for further assistance.