Skip to main content
All CollectionsCommunity & Collaboration
What to Do if You Can't Send a DM on Rapchat
What to Do if You Can't Send a DM on Rapchat
Updated over 5 months ago

You can find your Direct Messages (DMs) by navigating to your profile and tapping on the lightning icon to get to your Inbox. There you will see direct messages, activity notifications, and collab invites.

If you're having trouble sending a direct message, there may be a few reasons why. One common reason is that you've hit a limit on the number of duplicate messages or chats you can send within a certain time period. This limit is in place to prevent spam and ensure that users have a positive experience on the app.

Here's what you can do if you can't send a DM on Rapchat:

  1. Wait a bit: If you've hit the message or chat limit, you'll need to wait a certain amount of time before you can send more. The exact time may vary, but it's typically around an hour.

  2. Check your connection: If you're having trouble sending messages or chats, make sure you have a stable internet connection. Poor connectivity can cause issues with sending and receiving messages.

  3. Contact support: If you're still having trouble sending a DM on Rapchat after waiting and checking your connection, you can contact our support team

By following these steps, you should be able to send DMs on Rapchat without any problems. If you have any other questions or concerns, please don't hesitate to reach out to our support team.

Did this answer your question?