Sometimes the track you're trying to play on Rapchat won't work, which can be due to a variety of reasons. If you get an error that the song cannot be played, then that means the audio was not uploaded correctly due to a network connectivity error. Unfortunately, this means the song cannot be recovered.
Here are some steps you can take to avoid this issue:
Check your internet connection: Make sure your phone is connected to a strong Wi-Fi network or has a stable cellular data connection.
Close unnecessary tabs and browsers: Close any unnecessary tabs and browsers to free up memory on your device.
Ensure your phone has sufficient battery life: Make sure your phone's battery is above 20% to avoid any issues with playback.
Check your phone's available memory and storage space: Ensure your phone has sufficient free memory and storage space to play the track.
If you follow these steps and are still having issues with a track not playing, please reach out to our Support Team and share the name of the track(s) that you're having issues with.