My Track is not playing

Sometimes the track you're trying to play on Rapchat won't work, which can be due to a variety of reasons. Here are some steps you can take to fix the issue:

1. Check your internet connection: Make sure your phone is connected to a strong Wi-Fi network or has a stable cellular data connection.

2. Close unnecessary tabs and browsers: Close any unnecessary tabs and browsers to free up memory on your device.

3. Ensure your phone has sufficient battery life: Make sure your phone's battery is above 20% to avoid any issues with playback.

4. Check your phone's available memory and storage space: Ensure your phone has sufficient free memory and storage space to play the track.

If you follow these steps and are still having issues with a track not playing, please reach out to our Support Team and share the name of the track(s) that you're having issues with. You can contact our Support Team by visiting https://support.rapchat.com/hc/en-us/requests/new. We'll be happy to assist you with any further troubleshooting or support you may need.