If you are unsatisfied with your Rapchat subscription and wish to request a refund, follow the steps below depending on your device:
For iOS Users:
- Contact Apple Customer Support: Apple handles all billing for in-app purchases made on iOS devices. To request a refund for your Rapchat subscription, contact Apple Customer Support directly at https://support.apple.com/en-us/HT204084 They are typically able to honor all refund requests within 30 days of the purchase date, but it’s at their discretion.
For Android Users:
First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one. Click on the menu, then go to "Subscriptions". Choose Rapchat and tap on the "Cancel Subscription" option. Finish up as directed.
Once your subscription has been canceled, submit a support ticket through the Rapchat app to request a refund. Note that you must request a refund within the first 14 days of your purchase.
We hope this helps you get the refund you are looking for. If you have any further questions or concerns, please don't hesitate to reach out to our support team.